You can exchange or return your product at one of our GASSAN Schiphol sales locations, subject to a number of conditions and the maximum return period of 14 days. For any questions, please contact info@GASSANschiphol.nl.
Can I reserve an item?
Yes, you can reserve certain items for your flight. If interested, please send a request via info@GASSANschiphol.nl. Please note that reservations longer than two weeks require a 20% deposit.
I have not found what I am looking for. Can I order a product?
GASSAN Schiphol offers the possibility to order certain products. Please contact our customer service via info@GASSANschiphol.nl and include a reference number and your flight details.
Are all watch and jewellery purchases at GASSAN actually cheaper than in any Dutch city?
GASSAN deducts the Tax-free price level amount included in your purchase when travelling within the EU. As a result, our prices are often lower than elsewhere in the Netherlands. Schiphol can tell you more or the taxfree scheme.
Can I shop tax-free at GASSAN at Schiphol Airport?
At GASSAN Schiphol, you can shop at tax-free level retail prices before your flight, regardless of your destination or nationality. Please note: An exception is Rolex purchases in departure hall 1 for passengers residing within Schengen/EU